Shipping Policy

Last updated: 19 August 2026

Thank you for shopping with Effective Dose. We aim to process and dispatch your order as quickly as possible.

This Shipping Policy explains how orders placed through effectivedose.com.au are processed, shipped and delivered.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will generally be processed on the next business day.

During product launches, promotional periods and other periods of unusually high demand, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Shipping Within Australia

We ship orders throughout Australia using reputable delivery providers, including Australia Post and/or other courier services where appropriate.

Estimated delivery times after dispatch are generally:

• Metro areas: 2–5 business days
• Regional areas: 3–7 business days
• Remote areas: Delivery may take longer

These timeframes are estimates only and are not guaranteed.

Express Shipping

Express shipping may be available at checkout for eligible Australian addresses.

Selecting express shipping reduces the expected transit time but does not necessarily reduce our order processing time.

Shipping Costs

Shipping costs, where applicable, will be displayed at checkout before you complete your purchase.

From time to time, Effective Dose may offer free shipping promotions or free shipping when an order reaches a specified value. Any applicable conditions will be displayed on our website or during checkout.

Order Tracking

Where tracking is available, you will receive tracking details once your order has been dispatched.

Please allow some time after receiving your dispatch confirmation for tracking information to become active in the carrier's system.

Incorrect Shipping Addresses

Customers are responsible for ensuring that their delivery information is complete and accurate before submitting an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to update the address before dispatch, but we cannot guarantee changes can be made once an order has entered the fulfilment or shipping process.

Additional shipping charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.

Authority to Leave

Depending on the delivery service and instructions selected, a parcel may be left in a safe location at the delivery address.

Customers should ensure that the nominated delivery location is secure.

Where available, we recommend using the carrier's tracking and delivery management options to manage delivery preferences.

Delayed Orders

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including severe weather, carrier disruptions, public holidays or unusually high parcel volumes.

If your tracking information has not updated for an extended period or your order is significantly overdue, please contact us and we will assist with investigating the delivery.

Lost or Damaged Parcels

If your parcel arrives damaged, please contact us as soon as reasonably possible and provide:

• your order number;
• a description of the issue; and
• photographs of the parcel and damaged product where applicable.

If you believe your parcel has been lost in transit, please contact us so we can investigate the shipment with the delivery provider.

Nothing in this policy limits any rights you may have under the Australian Consumer Law.

Returned to Sender

If an order is returned to Effective Dose because it was not collected, the delivery address was incorrect or delivery could not be completed, we will contact you regarding your options.

Additional postage charges may apply where the order needs to be shipped again, except where the return occurred because of an error by Effective Dose or where otherwise required by law.

International Shipping

Unless international shipping is specifically available during checkout, orders are currently shipped within Australia only.

If international shipping becomes available, applicable shipping charges, delivery options and destination restrictions will be displayed at checkout.

Customers purchasing internationally may also be responsible for applicable customs duties, taxes or import charges imposed by their destination country.

Changes to This Policy

Effective Dose may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers or business operations.

The latest version will always be available on our website.

Contact Us

If you have questions regarding your order or delivery, please contact:

Effective Dose
Website: effectivedose.com.au
Email: admin@effectivedose.com.au